The Resilience Revolution based in Blackpool has a bright, colourful and busy office, run by a small team of 4 hard-working friends who couldn’t be more different if you tried. Despite our different backgrounds, experiences, roles and ages we’ve all gained a lot from working with each other. One of the main reasons we work so well together, is we always make time to understand each other’s feelings. We watch out for each other, we try to be kind and considerate, and we always try to help each other out especially if times are tough.
Karen, Project Officer said “as one of life’s natural introverts I’ve never found it easy to open up about my feelings to others, but using the Resilience Framework has helped me to be brave and share things with my teammates. Taking time out of your busy day to find out how people are feeling not only makes you feel better yourself, but builds a trusting and supportive relationship which boosts your morale and helps with every-day tasks. When someone asks ‘how are you?’ Try not to give them the automatic response of ‘I’m fine thanks’. Give the question the attention it deserves. See how much better you feel if you really give it some thought. As the old saying goes; a problem shared is a problem halved.”
Laura, Co-leader of the Resilience Revolution said “communicating effectively helps you when working with others, as mutual respect allows us to value each other’s input and ideas. Working together to develop solutions, and recognising that taking other people’s feelings into consideration during a working day, can only benefit you and your team. I have learnt the importance of adapting my style of communication to understand other people’s needs and feelings, as I’m aware we are all from different backgrounds and the way we interact with each other is also different. Most of all, I am now able to listen to others with the intention of understanding, not listening with the intention of replying.”
Gregor, Admin Assistant chipped in, “I like going to work and seeing all of my colleagues. I start my day in the office by greeting people and asking how they are. I complete praise post cards for my colleagues to show how grateful I am for their help.”
Emma, Finance and Admin Officer, adds “I try to put myself in other people’s shoes to try and give me some idea of how the other person is feeling. I will also think about what might make them feel better. If they are feeling down, I will suggest an activity or an outing, or if somebody is anxious or stressed about a situation, I will invite them for a walk to get some fresh air and talk things through. These gestures might seem small, but just thinking about what that other person is feeling, and thinking about how I can help improve or change those feelings, could make all the difference”.
Whether you are at work, school or college, or at home with family and friends remember this resilient move. When you understand other people’s feelings…
They might forget what you said
They might forget what you did
But they will never forget how you made them feel